PRIVACY POLICY
1. Introduction
Welcome to FunAuroraHouse. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or reservation
- Subscribe to our newsletter
- Contact our customer service
- Participate in promotions or surveys
2.2 Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include:
- Device and usage information
- IP address and browser type
- Referring URLs and pages viewed
- Dates and times of access
2.3 Casino-Specific Information
For casino hotel services, we may additionally collect:
- Age verification documents
- Player activity and preferences
- Loyalty program information
- Responsible gaming data
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To provide services: Process your bookings and reservations
- Customer support: Respond to your inquiries and solve problems
- Marketing: Send promotional communications (with consent)
- Security: Protect against fraudulent transactions
- Compliance: Meet legal and regulatory requirements
- Improvement: Analyze usage to improve our services
4. Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services for us
- Business Transfers: In connection with a merger or acquisition
- Legal Requirements: When required by law or to protect rights
- Consent: With your explicit consent
We do NOT sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. International Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
We ensure appropriate safeguards are in place for such transfers as required by applicable data protection laws.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
SSL Encryption for all data transfers
Regular security audits and updates
Access controls and authentication
Employee training on data protection
8. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Request restriction of processing
Right to Object
Object to our processing of your data
Data Portability
Request transfer of data to another organization
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Our services are not directed to individuals under the age of 18 (or 21 for casino services). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
11. Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.
We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have questions or comments about this policy, you may contact our Data Protection Officer at:
Email: [email protected]
Phone: +377 93 15 88 88 (Privacy Matters)
Address: Data Protection Office, FunAuroraHouse, 123 Luxury Avenue, Monte Carlo, MC 98000